Senior Product Designer · NAB
I designed the banking platform behind Qantas Money, Coles, Kogan and MyCard. One system, every brand.
Eight years designing complex banking and public-service products, from research and strategy through to shipped, accessible UI. I build systems that scale, and I settle debates with evidence.
Selected work

NAB white label lending · Qantas Money, Coles, Kogan, MyCard
One platform, every brand
One lending platform, across app and web, that powers four partner brands from a single design and component foundation.
4 partner brands on one design and component foundation

NAB · BPAY bill payments
Rebuilding BPAY for millions of customers
Turning a legacy Angular payment flow that couldn't run in the app into a reusable React mini-app for NAB and every white label partner, now live.
4.5+ out of 5, clearing the Platinum ExQual bar across three test rounds

NAB · MyCard (formerly Citi Australia)
Bringing MyCard to life on a new design system
Rebuilding the inherited Citi credit card website as MyCard, on a design system that was still being written, and laying the foundation for NAB's wider web uplift.
~3 hrs saved per page with a new way to produce breakpoint designs in Figma

SA Water · Fault map
Is my area affected?
A responsive fault map that tells South Australians, in seconds, whether an outage affects them and when it will be fixed.
87 System Usability Scale score, rated excellent
Beyond the brief
Built a Figma plugin with AI
Flags colours and fonts not linked to design tokens. Checking a file went from about 4 minutes per screen to about 5 minutes per file. Rolled out to several NAB design teams.
Read more about Built a Figma plugin with AIPitched One Way to Pay
An unsolicited concept that removes the "what kind of payment is this?" step. It beat the live flow in A/B testing and is now on NAB’s payments roadmap.
Read more about Pitched One Way to PaySet the base for NAB’s web uplift
The breakpoint-aware component toolkit I built for MyCard became the foundation for NAB’s broader website uplift.
Read more about Set the base for NAB’s web upliftCoach designers on process and Figma
I coach designers through Progressive Elaboration and scalable Figma practice, and design components to system standard so other teams can reuse them.
Read more about Coach designers on process and Figma
Earlier work
Helping small businesses work out what they need to doQueensland Government · Business Launchpad (via Symplicit)
Making legal information easy to find for not-for-profitsJustice Connect · Not-for-profit Law (via Symplicit)
A water account that puts the next action firstSA Water · mySAWater customer portal



